Every missed call
is a lost job.
MapsRevenueEngine answers every call and text with Jesse AI, 24/7, recovers missed calls in under 5 minutes, follows up every estimate, and tracks every customer from first ring to paid invoice.
- 1Jesse answers, checks for safety issues and books the job
- 2Every estimate gets followed up until they decide
- 3See every customer and dollar in one pipeline
- 4Bring back old customers without lifting a finger
Built for HVAC, plumbing, electrical, garage door, roofing, gutters, junk removal, flooring, pest control and remediation.
Built in, not bolted on.
Every piece is connected to the same customer record. A new lead is answered, followed up, booked, reminded, invoiced and asked for a review without anyone re-typing a thing.
Two AI agents. One answers. One protects.
Jesse is trained on your services, hours, service area and brand voice. Safety rules always run before Jesse says a word, and anything Jesse isn't sure about goes to a person.
- Finds out what the customer needs: no-cool, leak, broken spring, estimate, billing question
- Runs a safety screen first: gas smell, smoke, sparks, flooding, trapped person
- Asks only the questions your team needs: address, symptom, system age, best time
- Books the job into a real open slot, or transfers urgent calls to your on-call tech
- Saves everything to the customer record and starts the right follow-up
Jesse never diagnoses a problem, quotes a price you haven't approved, or promises an arrival time your schedule can't keep.
Listens, collects the facts, sorts the complaint by how serious it is, opens a case with an owner and a response deadline, and stops all sales messages to that customer.
Jesse never admits liability, offers refunds beyond what you allow, changes an invoice, or promises warranty or insurance coverage.
Emergency rules are fixed, tested and run before any AI wording. A safety call never becomes a sales pitch.
Texts go only to customers who agreed, between 8am and 8pm their time.
The moment your team replies, Jesse steps back from that conversation for 48 hours.
Everything between the first ring and the five-star review.
Twenty services in one system, sharing one customer history and one set of safety rules.
Four stages. Each one feeds the next.
Capture
Calls, missed calls, texts, web forms, website chat and ads all land on one customer record.
- Jesse Inbound
- Missed call text-back
- Web forms
Engage
Instant replies, safety screening, the right questions, and a booked visit or a hand-off to your team.
- 24/7 answering
- Booking
- Reminders
Convert
Estimates get followed up, techs stay on schedule, invoices get paid and the pipeline updates itself.
- Estimate follow-up
- Pipeline
- Payments
Grow
Reviews, memberships, seasonal offers, cross-sells and win-backs from customers who already trust you.
- Reviews
- Memberships
- Reactivation
Every customer. Every stage. One board.
The pipeline moves itself as things happen in your field software: estimate sent, viewed, approved, job done, invoice paid. Click any customer to see their history and what the system will do next.
Example customers for illustration.
Questions owners ask. Answers in seconds.
Type a question the way you'd ask your office manager. MapsRevenueEngine answers from your real jobs, estimates and calls, and says so when the data isn't there instead of guessing.
Members who actually show up for their tune-ups.
Each member gets 2 maintenance visits a year, 6 months apart. The clock starts from their real visit date, not the day they signed up, and every visit gets the same 4-step reminder plan.
Friendly heads-up
Hi Lisa, your Comfort Club membership includes a maintenance visit due around Mar 12. Want me to get you on the schedule?
Quick reminder
Lisa, your maintenance visit is due in about 2 weeks. Let's get it on the calendar before it slips.
Last automated touch
Lisa, this is your final reminder. Your visit was due Mar 12. Want us to get you in this week?
A real person calls
Task for your office: call Lisa, visit overdue, no reply to 3 reminders. Plan and due date attached.
A playbook for how your trade really works.
An emergency plumber, a roofer waiting on an insurance adjuster and a pest company selling quarterly plans need different things. Each industry gets its own services, safety rules, Jesse questions and revenue flows.
It knows when to stay quiet.
A text that lands while your tech is in the customer's kitchen does more harm than no text at all. Every message passes this checklist twice: when it's written, and again right before it sends.
Pick a customer and watch the gate decide:
Carrier registration handled during setup so your texts get delivered, not filtered.
Messages send only in the customer's local daytime hours.
STOP, CANCEL or QUIT honored in under a minute, with an alert to you.
Consent captured on your booking form, logged per customer and checked weekly.
Five minutes with your coffee.
For your first 90 days, every outgoing follow-up waits in an approval queue. Read it, tweak it or toss it. Once you trust it, low-risk messages like review requests can send on their own.
Written for each customer. Name, job, price and history, in the voice you pick.
Re-checked after you approve. If they booked in the meantime, it's dropped.
Nudges if it sits. Anything waiting over 4 hours gets a reminder.
The same busy week, run two ways.
Busy, but jobs slip away
- After-hours calls go to voicemail and call the next company
- Estimates get one email, then silence
- Customers get a sales text while the tech is still on site
- Members forget their tune-ups and don't renew
- Complaints sit in someone's inbox
- Old customers hear from you once a year, if that
Every customer handled, every time
- Jesse answers 24/7 and books into real open slots
- Every estimate gets a 4-step follow-up that stops when they decide
- The safety gate blocks messages while a tech is on site
- Members get 4 reminders, then a call from your office
- Complaints get a case, an owner and a deadline
- Past customers come back with seasonal check-ins and offers
Start where it pays fastest. Add more as you grow.
Every plan is set up for you and comes with a guided rollout. Pricing depends on your trades, locations and call volume, so we quote it on a short call.
Core Recovery
For shops that want the phone and the estimates covered first.
Custom quoteBased on your trades and volume
Included
- Missed call recovery
- Estimate follow-up, Day 0 to Day 7
- Appointment booking & reminders
- Pipeline management
- Google review requests
- CRM connection & approval queue
- Safety gate, consent & STOP handling
Support
- Done-for-you setup & carrier registration
- Weekly video walkthrough during rollout
- Runbook and recorded training session
Growth Engine
Everything in Core, plus the campaigns that bring customers back.
Custom quoteBased on your trades and volume
Included
- Everything in Core Recovery
- AI-written messages in your voice
- Old lead reactivation
- Offers to new & old leads
- Membership visit reminders
- Weather & seasonal campaigns
- Payment management & reminders
- Tech time management
Support
- Everything in Core support
- Weekly live test call during rollout
- Reporting dashboard & revenue tracking
Full AI Engine
The complete platform with Jesse answering and protecting 24/7.
Custom quoteBased on your trades and volume
Included
- Everything in Growth Engine
- Jesse Inbound: voice, text & chat 24/7
- Jesse Complaints with P0–P3 cases
- Ask-your-business AI questions
- Customer history & smart contact
- Multi-trade playbooks & cross-sell
Support
- Everything in Growth support
- Jesse tuned to your services & voice
- Priority help for urgent issues
MapsRevenueEngine vs. a typical CRM.
| Feature | MapsRevenueEngine | Typical CRM |
|---|---|---|
| Answers calls and chat 24/7 | Jesse AI included | Answering service add-on |
| Missed-call text back in under 5 minutes | Included | Manual |
| Safety screening before booking | Built in per industry | Not included |
| Blocks marketing while a tech is on site | Included | Not included |
| Complaint cases with severity and owner | Included | Separate tool |
| Membership visit reminders | Included | Build your own |
| Industry playbooks | 10 included | Generic templates |
| Works with Housecall Pro, Jobber, ServiceTitan, GoHighLevel | Connected for you | DIY integrations |
| Setup | Done for you | DIY |
Live in 8 weeks. You test it every Friday.
No black box. Each week ends with a short checklist you tick off on your own phone. If something fails, it's fixed before the next week starts.
Accounts connected
Your CRM and tools linked, carrier registration filed, consent live on your booking form.
Customer sync
Contacts appear in under 60 seconds with zero duplicates.
Safety gate
Every block rule tested one by one, plus quiet hours.
STOP + approvals
Text STOP from your phone and watch it process. Approve, edit and discard drafts.
Missed call recovery
Call your own number, don't answer, and see the text draft within 5 minutes.
Estimates: Day 0–1
Confirmation and first follow-up with every exit proven.
Full estimate follow-up
Day 3 email, Day 7 soft close, and a call task when they go quiet.
Reviews + handoff
Review requests, runbook, recorded training, and every login in your name.
What follow-up is worth to your shop.
Slide in your own numbers. The defaults are a typical 3–5 truck HVAC company.
per month
An estimate for planning only, based on the numbers you enter. Reviews, memberships and reactivation are not included.
Questions owners ask before switching.
What is MapsRevenueEngine?
It's an AI and automation platform for home service companies. Jesse AI answers your calls, texts and chat, and the platform handles missed calls, estimate follow-up, booking, reminders, pipeline, payments, memberships, reviews and win-back campaigns, all from one customer record.
Do I have to switch from my current software?
No. It connects to the tools you already use, including Housecall Pro, Jobber, ServiceTitan and GoHighLevel. Your field software stays the home for jobs, estimates and invoices.
Will Jesse talk to my customers without me knowing?
Jesse answers inbound calls, texts and chat using only the services, hours and rules you approve. Every conversation is saved to the customer record. Outgoing follow-up messages wait in your approval queue for the first 90 days, and the moment your team replies, Jesse steps back.
What happens on an emergency call?
Fixed safety rules run before Jesse says anything else. A gas smell, smoke, sparks, flooding or a trapped person goes straight to your emergency path and a real person. Jesse never gives risky do-it-yourself instructions.
Is the texting compliant?
The platform is built around consent: carrier registration before any automated text, a consent checkbox on your booking form, quiet hours, and STOP processed in under 60 seconds. Have your own attorney review your consent wording before launch.
How long does setup take?
About 8 weeks for the full rollout. Missed call recovery goes live in week 5 and estimate follow-up in week 7. Carrier registration can take 2–4 weeks, so we file it on day one.
What does it cost?
Pricing depends on your plan, how many trades and locations you run, and your call volume. Book a demo and you'll get a quote on the call.
Who owns the data and accounts?
You do. Your accounts, phone numbers and customer data stay in your name, and you get full admin access, a runbook and a recorded training session at handoff.
Stop losing jobs to slow follow-up.
Book a free 20-minute demo. We'll show Jesse answering a call for your trade, walk through the pipeline on an example from your business, and give you a quote.